By Ferdinand Agu
Enugu Electricity Distribution Company PLC (EEDC) has issued a stern warning to its customers, cautioning them against falling prey to individuals or groups demanding money for processing meter applications. EEDC emphasized that it does not charge customers for meter applications, and any such requests are fraudulent.
EEDC’s Head of Corporate Communications, Mr. Emeka Ezeh, addressed the issue today in Enugu, reacting to an announcement circulating on social media aimed at defrauding customers seeking prepaid meters. He clarified that EEDC has a robust online meter application system allowing customers to apply for and monitor their meter applications seamlessly.
According to Ezeh, the fraudulent announcement allegedly originates from a group known as the South East Electricity Consumers Association (SEECA). The announcement, signed by SEECA’s National Chairman, Rev. Okechukwu Christopher Obioha JP, instructs customers to submit their meter application forms to the association along with a payment of N5,000 into a specified First Bank account, citing “data and other logistics” costs.
Ezeh expressed EEDC’s strong disapproval of this deceitful scheme, describing it as fraudulent and unacceptable. “We call on our customers not to allow themselves to be defrauded by paying for meter applications, as it is illegal, inapplicable, and unnecessary,” he asserted.
He further explained that customers are only required to pay for the cost of the meter itself under the Meter Asset Provider (MAP) program, after receiving a Demand Note upon formally applying through the approved channels. Ezeh emphasized that no other payments are required for the application process.
To apply for a meter, customers simply need to visit the EEDC website (www.enugudisco.com), fill out and submit the meter application form to initiate the process. Alternatively, they can visit their district offices or service centers with a copy of their bills and identification for assistance from customer service representatives.
Ezeh reiterated that EEDC will not be liable for any financial losses incurred by customers who fall victim to this fraudulent activity. He urged customers to remain vigilant and seek clarification on any concerns through the official EEDC communication channels.
These channels include the EEDC website, social media handles (Facebook, X, and Instagram), the 24/7 Call Center (02084700100), or by visiting the Customer Service Unit at the District Office. Ezeh’s clear message aims to protect customers from being exploited by unscrupulous individuals or groups.
EEDC remains committed to providing transparent and efficient services to its customers and will continue to take a hard stance against any fraudulent activities aimed at exploiting them. Gmtnewsng
